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About

My name is Benjy Stanton and I’m a designer. I'm currently Head of Inclusive Design in NHS Test and Trace. I’m based in Swansea, Wales. I care about user needs, accessibility and the open web. Husband. Dad of three. Pronouns: he/him.

Summary

I’m a user experience (UX) and interaction designer with over 16 years experience working in the public and private sector. I’m at my best when working in multidisciplinary teams. I design products and services within agile teams, driven by user needs.

I’ve worked with teams of different sizes and setups, including in-house, distributed and remote. I've lead design teams, headed up communities of practice, and organised design meet-ups outside of work.

I’m an advocate for accessibility and inclusive design, helping teams to do user research with people with access needs and organise external accessibility audits. I’m passionate about making services more accessible and inclusive.

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Skills

Experience

Head of Inclusive Design in NHS Test and Trace at UK Health Security Agency (UKHSA)

Started July 2021

At UKHSA I head up a team of user-centred designers and product people. We work to improve the inclusivity and accessibility of NHS Test and Trace services. Our team works across different services, user journeys and organisations. We help teams to do user research with diverse participants and embed inclusive design best practice.

Interaction Designer at Swirrl

April 2019 to June 2021

At Swirrl, my main focus was helping teams at the Environment Agency (EA) to publish data on Defra's Data Services Platform (DSP). I helped the service owners at EA to learn more about the users of their data, and I assisted them in publishing the data in a way that was usable and accessible. I conducted multiple accessibility audits and worked with EA, and their suppliers, to fix issues, create accessibility statements and produce prioritised roadmaps.

Lead Interaction Designer at Office for National Statistics

October 2016 to April 2019

I headed up a team of interaction and graphic designers. I was responsible for designing products used by the UK public, and internal teams, to collect and publish data. I created user journeys maps, storyboards, prototypes and ran user research and A/B tests. I played a key part in making ONS’s services more accessible across web, social media and printed channels.

Senior User Experience (UX) Designer at Leadin

May 2015 to October 2016

Whilst working for Leadin (a Finnish service design agency) I spent my time at Driver and Vehicle Licensing Agency (DVLA). I worked on the “Tell DVLA about a medical condition or disability” service as a Senior UX Designer. I spent time understanding how conditions like epilepsy, Parkinson’s and low vision can affect people’s ability to drive and access digital services. I built prototypes and iterated them based on user research findings, and created reusable design patterns and style guides. This helped the service to pass its government assessments.

Freelance designer

February 2014 to March 2016

Designer at James Good

March 2011 to February 2014

Freelance designer

May 2008 to May 2011

Designer at Web Media Works

June 2004 to April 2008