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User research questions for data users

A list of questions to help with user research when designing data things.

I was inspired to write this after reading Andrew Duckworth's excellent post design for real data. In the post, they list questions that can help you discover details about the data that you're working with. I think the questions have lots of potential uses, and I plan on trying them out next time we do research with data providers.

So, inspired by that post, here's my list of question aimed at end-users of data.

I've found that with a bit of tweaking, these questions can work for a range of users. Whether those people need their data as written information, spreadsheets or APIs.


Thanks to Alison, John, Rob, Jeremy, Jason, Rosalie, Louise and the team at Swirrl who have been helping me to get better at this data stuff.